However, it was the astronomical rise of Zoom that left everyone stumped. Near about every other organization had opted for this service when it came to hosting their office calls, meetings, and presentations. Moreover, such has been its impact that the term Zoom became a synonym with the video calls and conferences [and who could forget about “Zoom bombing”!]. However, in spite of all the goodies attached, the app isn’t free from its fair share of issues either. From frequent crashes to constant lags, from the Zoom camera not working to microphone relate issues, there were quite a lot of problems bugging the app. If you are also currently facing any of these issues, then this guide shall help you out. Follow along for the various fixes.
How to Fix Zoom not working on Android
It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success for you. So with that in mind, let’s get started.
FIX 1: Check Zoom Server
First and foremost, you should make sure that the Zoom server is up and running normally [check here]. If it is currently down, then there’s nothing you could do from your end to resolve it. At the very most, do keep a tab on their server page as they regularly post the update as well as the ETA for the rollout of a fix. Along the same lines, you could also visit their Twitter account as they might post frequent updates there as well.
FIX 2: Force Stop Zoom
Next up, you should consider force-stopping the app and then manually restarting it. Doing so will refresh all its underlying processes and it will give it a fresh instance to work upon. And this in turn might rectify the underlying issue as well. So refer to the below steps to try it out:
FIX 3: Delete Zoom Cache
Next up, consider deleting the app’s temporary data as well. If a lot of these cache files get accumulated over the due course of time, then it might conflict with the app’s proper functioning and could also slow down its usability. Therefore, let’s put these files in the bin right away and then check out the results.
FIX 4: Update Zoom to the Latest Version
Using an old or outdated version could spell out trouble for the entire workability of the app. Moreover, the developers regularly release updates that rectify underlying bugs, bring in performance stability, and enhance its security. Therefore, it is recommended to be on the latest build of the app.
FIX 5: Remove Zoom Battery Restrictions
If you have put any battery restrictive measures in place, then the games and apps might have a tough time working in this restrictive environment. Therefore, you should consider removing all these roadblocks and then check out the results. Here’s how it could be done:
FIX 6: Toggle Zoom Permissions
If you are unable to access the camera or microphone while using the Meet app, then the issue might be related to the app’s various permission. To rectify it, you will have to refresh its permission, by disabling and then re-enabling them. Here’s how it could be done:
FIX 7: Reset App Preferences
In some cases, creating and implementing rules for an app might have an adverse impact on other apps installed on your device. So you should consider reverting all the app preferences to their default state. Doing so will reset the rules related to disabled and default apps as well as all the restrictions put in place (it will not wipe any app data) and will give you the stock settings to work upon. So let’s put this fix to the test and check out the results.
FIX 8: Delete Zoom Data
If the app’s data gets corrupted, then its negative consequences will be felt across the app as a whole. In such cases, you have no choice but to delete that app’s data and then let it repopulate the same from scratch. Here’s how it could be done:
FIX 9: Reinstall Zoom
If the app’s configuration and settings file get corrupted, then simply deleting the app’s data and cache might not be enough. In such cases, you will have to completely remove the app from your device and reinstall its fresh build. Here’s how it could be done:
FIX 10: Downgrade Zoom
In some instances, the developer might roll out a buggy update, which could end up breaking the app’s entire functionality. Though they are usually quick to release a subsequent patch, but that rollout could still take around 3-4 days to arrive. And this is quite a long time frame. So it’s better to downgrade the app to the earlier table version and remain on that build until the issue has been resolved. Likewise, you should also disable the auto-update feature of that app. Otherwise, Play Store will update the app back to the latest build which would end up nullifying the fix. So refer to the below instructions and implement this fix right away.
FIX 11: Use Zoom web version
If none of the aforementioned methods managed to spell out success, then you should consider switching over to the Zoom website and get your important calls done over there for the time being.
That’s it. These were the eleven different methods that should help you fix the issue of Zoom not working on Android. If you have any queries concerning the aforementioned steps, do let us know in the comments. We will get back to you with a solution at the earliest.
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