As of now, various users have voiced their concern that Razer Synapse is unable to detect the connected device. It is happening across all its peripherals- mouse, keyboard, headphones, etc. If we talk about the mouse, then users are unable to even change the DPI. All these issues first came to light after the v3.7.731.72516 update. With that said, there does exist a nifty workaround that shall help you rectify this issue. So without further ado, let’s check it out.
How to Fix Razer Synapse Cannot Detect Device
In order to resolve this issue, you will have to first uninstall the Razer Synapse software, then remove all the remaining driver files, and finally reinstall the software. Here’s how it could be done: These were the steps to fix the issue of Razer Synapse not being able to detect the connected device. As far as the official stance on this matter is concerned, the developers are yet to acknowledge this issue, let alone give out any ETA for the rollout of a fix. As and when any of these two things happen, we will update this guide accordingly. In the meantime, the aforementioned workaround is your best bet.
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