It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success for you. So with that in mind, let’s get started. Your first course of action is to reset the remote to its factory default state using the below-listed steps [which is valid across all Alexa remotes, namely Alexa Voice Remote (1st Generation), Alexa Voice Remote (with volume and power buttons), Alexa Voice Remote Lite, and Fire TV Smart TV Remotes]